At SAY Cargo Express, the well-being of our customers, employees and communities is our top priority. We recognize the public concern about the Coronavirus (COVID-19); we are actively monitoring the situation. We also advise employees to take any signs of illness seriously and seek medical attention as needed.
Our efforts to support the safety of our customers and employees include ensuring stringent cleaning of our facilities, utilizing hand sanitizers and practicing social distancing when interacting with others. Also, at this time we will not receive signatures upon deliveries. Our drivers will ask for the receivers name and print the name along with the date and time and note “COVID-19” next to it to avoid sharing pens or paper.
We want to ensure you that our services are fully operational at this time. Customers are advised to check the status of their shipments and find service alerts at www.saycargo.com
While SAY Cargo will continue to monitor this situation, we encourage you to visit the CDC website for additional guidance and updates. www.cdc.gov
Additionally, if you have any questions or disruptions to your business operations that we should be aware of, please feel free to reach out to us at 714-772-7735
UPDATE 3/19/20: We have changed our Proof of Delivery procedures effective, Friday, March 20th, 2020 until further notice
Drivers will not allow customers to sign any paperwork. Drivers will notate consignees 1st and last name, date and time of delivery, and “COVID-19.”
Our goal is to lessen the amount of paperwork handling. If you have any questions or concerns, please contact us.